FAQ
Frequently Asked Questions (FAQ)
1. What are the Gold Playing Cards made of?
Our Gold Playing Cards are made from high-quality, durable, and washable plastic with a stunning gold finish. They are designed to last longer than regular paper cards.
2. Are the cards waterproof?
Yes! These cards are 100% waterproof and can easily be wiped clean if they get wet, making them perfect for both indoor and outdoor use.
3. How do I clean the cards?
Simply use a soft damp cloth to wipe them gently. Avoid harsh chemicals or scrubbing to maintain their shine and quality.
4. What is the shipping time?
Orders are processed within 1–2 business days, and standard delivery takes 3–7 business days, depending on your location. Tracking information will be provided once the order is shipped.
5. What is your return policy?
We offer a 7-day return policy from the date of delivery. Items must be unused and in their original packaging. Refunds are processed within 3–5 business days after approval.
6. Do the cards fade or lose their shine?
No. Thanks to their durable waterproof finish, the gold shine stays vibrant even after long-term use, as long as they’re properly cared for.
7. Do you offer any warranty?
Yes. We provide a 7-day replacement warranty for any manufacturing defects. Contact our support team with your order details and photos if you experience any issue.
8. How can I contact support?
You can reach us through our Contact Us page or email us at lushdeck@gmail.com. We aim to respond to all inquiries within 24 hours.